Customer finally called FYE on their BAIT AND SWITCH practices regarding video console pre-orders!

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Customer finally called FYE on their BAIT AND SWITCH practices regarding video console pre-orders!

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Nov. 18th, 2006 at 9:52 AM

Basically, people would pre-order their consoles (Wiis, PS3s, last year's XB-360s) and never tell them that they are not just ordering the console...no. They are also required to purchase it in a "bundle" and that's the only way they let a console leave the store.

A typical bundle might be: console, an extra game (though it's usually two or three games), an extra controller, at least something else extra (with XB-360 they also had to get the DVD remote and some extra cable)....and maybe they'd through in something else for "free" (with XB-360 it was one of those dumb/completely useless faceplates).

Avoid these practices. Cancel your consoles with places like FYE and Best Buy. Buy them the way YOU want (though I think that a bundle of console and ONE game (and that's it) makes some sense 'cause you need at least one game for the console to be something more than an expensive paperweight). Eventually, they won't be able to bully you.

Don't be a sheep.

Current Mood: ecstatic

( 3 comments — Leave a comment )

pabsungenis

Nov. 18th, 2006 06:42 pm (UTC)

Anyone here remember the old days, when you didn't NEED to buy a bundle?

The Atari 2600 came packed with two controllers and the COMBAT cartridge.
The Atari 5200 came packed with two controllers and a Pac-Man cartridge.
The ColecoVision came packed with two controllers and Donkey Kong! (their biggest title, and you got it free!)
The NES came with two controllers, the light gun, and Super Mario Bros. and Duck Hunt on one cartridge.
The SNES came with two controllers and Super Mario World.
The N64 came with a controller and Super Mario 64.

...and those are just the systems I remember and owned. I'm sure you'll tell me about what came with the Intellivision, and someone else will tell me what came with the Sega systems and the PS1.

The original idea was everything you needed to get started came IN THE BOX! Now they want to sell you everything piecemeal, and wonder why people bitch.

Do you really think anyone would complain about buying a Nintendo Wii if it CAME with the extra controller, two games, and a discount card for $400.00? I doubt it. They'd probably think they were getting a hell of a bargain. The problem is the companies trying to milk as much money as they could by selling a bare-bones system, forcing people to buy everything else separate if they want to use it.

Sorry, I want to buy a game console, not a Mr. Potato Head.

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bfirrera

Nov. 18th, 2006 08:08 pm (UTC)

Mattel Intellivision came with two controllers (attached) and a poker/blackjack cartridge (and I think that if you got it Sears it may have come with Football instead).

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kensmind

Nov. 18th, 2006 06:52 pm (UTC)

This was excellent! I'd never buy anything from FYE anyhow, but decided to call the numbers on your YouTube message just because reading this pissed me off.

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( 3 comments — Leave a comment )

November 2009