It's absolutely hysterical. I can't wait to own it.
This is another in the line of "Clerks" and "Empire Records" type movies about "just because they serve doesn't mean they like you". I would recommend it to anyone who eats out on a regular basis just as a cautionary tale. Do NOT FUCK with people who serve you food!
Having worked in fast food, I can tell you a LOT of what goes on this movie (ie. dropping food and serving it to the customer anyway, etc.) goes on in real life. Every single character seems spot on except for maybe the two wigger gangsta busboys.
My favorite character had to be Naomi, played by Alanna Ubach. She's fucking hysterical and I hate to admit that I saw a lot of how I've been feeling lately at work in her performance.
One of the other highlights has to be the film within a film of the absolutely wretched training films they subject us to. I remember that we used to put our "favorites" on at Taco Bell and do RHPS/MST3K like AP lines to them 'cause they were just so poorly written and acted. My particular favorite was about safety during a burglary/robbery.
It comes out on February 7...buy it!